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Our client won a large federal contract to provide IT support services to a federal agency, directly supporting major airports across the U.S. The first challenge our client faced, was to transition employees from the former incumbent integrator and its teaming partners to a new workforce management provider. Transition challenges included:
We implemented a customized transition and operations approach to minimize business disruption by focusing on retention and stability of the team:
We seamlessly transitioned over 40 employees from the previous integrator in less than 60 days. By eliminating employee overhead and delivering zero downtime and minimal disruption during the transition period, we saved our client time and money. Our project team is helping our client provide critical first, second, and third level triage IT support to airports throughout the country. We are now in the process of helping our client find additional business where this model will produce additional efficiencies and savings, and increase diversity and small business spend.