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Our client required software business analysis services for an upgrade to a rail terminal operating system used across North America to manage, plan, and optimize railroad terminal operations. The primary objective of this initiative was to create reusable business requirements and functional specifications for their existing system and subsequently for new development to be translated into user manuals.
Within an Agile Scrum environment, our consultants worked closely with the client engagement managers and internal associates, and utilizing customer feedback, they provided the following deliverables:
We completed the project on time and within budget. Due to our outstanding performance on this project, our client expanded the scope of work to include development, project management, and technical support resources.