Your Partner for Telehealth and Patient Portal Services
Your Goals Achieved with the Right Talent
Adoption of telehealth technologies is widely expanding as healthcare organizations and providers look to lower costs and obtain greater access to a variety of care solutions. When it comes to virtual care, we understand that you need the right expertise and talent to expand your capabilities quickly and efficiently. Oxford offers managed services for telehealth and patient portal support with first call resolution to assist your staff and customers. Whether you need an individual expert, a custom-built team to fill multiple roles, or a full project solution, our network of highly-skilled consultants are ready to help you implement and expand your telehealth solutions.
Expertise for Any Initiative
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Telehealth: High-quality talent to support workflow strategies, technology, and first-call resolution.
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Platforms: Consultants available to support a wide range of telehealth, video, and EMR platforms.
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Patient Portal: Partner with experts who can provide an optimal platform for your patient portal and meet the needs of your customers.
Virtual Care with Unique Telehealth Solutions
- First Call Resolution
- Service/Help Desk Support
- Patient Portal Support
- Inpatient and Outpatient Coding
- Billing and Coding Support
- Project Management
- Implementation Support
- Workflow Optimization
- API Development
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Training and Education
Scope and Objectives
Oxford Global Resources started a partnership with a multinational pharmaceutical company in 2018. Over the years, due to the quality outcomes, our teams have delivered, the client decided to make us an exclusive partner dedicated to supporting and guiding all medical education services across the organization, including the provision of a comprehensive service, responsibility for planning, delivery, and evaluation of professional programs in terms of operational outcomes, continuing professional development, induction, and skills training for juniors and trainees
Scope and Objectives
Oxford Global Resources started a partnership with a multinational pharmaceutical company in 2018. Over the years, due to the quality outcomes, our teams have delivered, the client decided to make us an exclusive partner dedicated to supporting and guiding all medical education services across the organization, including the provision of a comprehensive service, responsibility for planning, delivery, and evaluation of professional programs in terms of operational outcomes, continuing professional development, induction, and skills training for juniors and trainees.
Discover how Oxford’s consultants supported a timely Epic go-live.
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A 392-bed pediatric hospital was beginning an Epic™ implementation and found that their teams were failing their certification tests, and their "big bang" go-live was not on track for the target deployment date. Learn how Oxford's support helped our client meet their deadline.
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Our client, a large healthcare provider, needed a partner to address a significant increase in coding due to growth from a number of acquisitions. Learn how Oxford helped them support their growth without impacting the quality of their coding.
A healthcare client was seeking a partner to outsource the entire coding process including tighter management to increase productivity and reduce the Discharged Not Final Billed (DNFB). Learn how their partnership with Oxford helped them achieve their goals.
Discover how Oxford’s expert helped them get back on track in 30 days.
Discover how Oxford provided trusted and reliable contract coding solutions.
Discover how Oxford helped a hospital achieve Meaningful Use.
Discover how Oxford’s Coding and Auditing solution increased billing production and accuracy.
Discover how an Oxford consultant helped design and develop the program.
Discover how Oxford provided training guidance to achieve a successful go-live.
Discover how Oxford filled knowledge gaps and left behind an educated team ready to hit the ground running with a new system.
To decrease network vulnerabilities, improve network management and promote standardization across 72 office locations and approximately 10,000 EUDs, our client needed specialized support. Learn how we provided a custom, scalable solution.
Our client, a large regional healthcare provider, was conducting an upgrade of their infrastructure to standardize their support model, improve the security of their network and increase network reliability. Learn how Oxford's team helped them upgrade 390 network closets.
Discover how Oxford's support allowed our client to automate their QA processes.